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Frequently Asked Questions

Find answers to common questions about our research peptides, ordering, shipping, and more.

Products & Quality

All our research peptides are guaranteed at 99%+ identity purity. Every batch undergoes HPLC and mass spectrometry testing by an accredited third-party laboratory, and we publish the full Certificate of Analysis (COA) for complete transparency.

Our peptides are supplied as lyophilized (freeze-dried) powder in sterile, nitrogen-sealed vials. This format ensures maximum stability and shelf life. Reconstitution instructions are provided with each product.

Each product page includes a "Certificate of Analysis" tab where you can view or download the COA PDF. You can also browse our complete COA Library to find documentation for any batch.

Yes. Every batch is independently tested by ISO 17025 accredited laboratories for identity, purity (HPLC), and endotoxin levels. We never self-certify — all verification is done by independent parties.

Ordering & Payment

Simply browse our catalog, add products to your cart, and proceed to checkout. You can check out as a guest or create an account for faster future orders and order tracking.

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. All transactions are processed through secure, encrypted payment gateways.

There is no minimum order quantity. You can order a single vial or bulk quantities depending on your research needs.

Shipping & Delivery

Orders are processed and dispatched within 0-2 business days. We offer standard and overnight shipping options. Free shipping is available on orders over $150.

Yes. Every order includes free shipment protection. If your package is damaged in transit, we will replace the products at no cost with photo evidence.

Yes. All orders are shipped in plain, unmarked packaging with no external indication of the contents. Temperature-controlled packaging is used when necessary to protect product integrity.

Storage & Handling

Lyophilized peptides should be stored at -20°C for long-term storage or 2-8°C for short-term. Once reconstituted, peptides should be used within 30 days and stored at 2-8°C. Specific storage instructions are provided on each product page.

When stored properly, our lyophilized peptides have a shelf life of 2-3 years from the date of manufacture. Each product includes an expiration date on the vial label.